Retail Manager

Port Elizabeth FULL TIME R25,000 - R37,500 / Month
(R300,000 - R450,000 / Year)

Job Description

As a Retail Manager at Retail Innovations, you will oversee daily operations in our Port Elizabeth store. You will lead a dedicated team, ensuring exceptional customer service and driving sales performance. Your strong leadership skills will foster a positive environment, enhance the customer experience, and implement effective merchandising strategies.

Responsibilities

  • Supervise and coordinate daily staff activities.
  • Promote a customer-centric culture among the team.
  • Evaluate and improve customer service methods.
  • Manage budget and allocate resources efficiently.
  • Identify training needs and arrange training sessions.
  • Collaborate with management to develop sales strategies.
  • Monitor competitor activities and market trends.
  • Achieve operational excellence and profitable store performance.
  • Support the Area Manager with strategic initiatives.
  • Develop action plans to address gaps in performance.

Requirements

Education
  • Bachelor's degree in Retail Management or relevant field
  • MBA is a plus
Experience
  • 5+ years of retail experience with 2+ in management
Technical Skills
  • Marketing Strategies
  • Customer Relationship Management
Soft Skills
  • Analytical Skills
  • Conflict Resolution
Certifications
  • Retail Management Certification
  • Sales Excellence Certification
Languages
  • English: Fluent

Advantageous

  • Understanding of visual merchandising: Skills in creating appealing visual displays that attract customers.
  • Knowledge of supply chain management: Experience managing inventory and supply chain processes efficiently.

Benefits

  • Comprehensive health insurance
  • Monthly performance bonuses
  • Staff discounts and promotions
  • Employee wellness programs

Company Culture

  • Growth Mindset: We foster a culture of continuous learning and professional development.
  • Diversity and Inclusion: We are committed to building a diverse workforce and creating an inclusive workplace.
  • Work-Life Balance: We promote a healthy work-life balance for all employees.
Status: Closed