We're on the lookout for a dedicated Liquor Gallery Operator to manage daily operations of our liquor store. This role involves inventory oversight, sales management, and outstanding customer service.
Responsibilities
Oversee day-to-day operations of the liquor gallery.
Assist in optimizing the layout and visual displays within the gallery.
Implement promotions and assess their effectiveness.
Conduct staff training sessions on customer service and product knowledge.
Handle customer complaints and resolve issues efficiently.
Maintain compliance with health and safety regulations.
Participate in monthly team meetings to discuss sales strategies.
Engage with the community through events and tastings.
Requirements
Education
Additional certifications related to liquor industry (e.g., bartender certification)
Experience
Experience managing a liquor gallery or similar establishment is highly advantageous
Technical Skills
Basic math skills for cash handling
Familiarity with sales reporting software
Soft Skills
Attention to detail
Ability to work under pressure
Advantageous
Previous experience in customer-facing roles: Understanding customer needs and preferences to drive sales.
Networking abilities within the liquor industry: Building relationships with suppliers and other businesses.
Benefits
Comprehensive health and wellness benefits.
Paid vacation and sick leave.
Opportunities for career growth.
An engaging work environment with team events.
Company Culture
Continuous Improvement: We promote ongoing training and development to enhance our team's skills.
Respect and Inclusivity: We are dedicated to creating a welcoming environment for all employees.