Case Management Specialist

Job Description

We are seeking a passionate and skilled Case Management Specialist to join our team in Pretoria. You will be responsible for developing, implementing, and monitoring case plans for clients, ensuring they receive the necessary support and resources to improve their lives. Your role will involve collaboration with various stakeholders to address the needs of the community.

Responsibilities

• Implement new case management protocols and best practices.
• Educate clients about available resources and support systems.
• Participate in community outreach efforts to promote services.
• Engage in continuous professional development and training.
• Work collaboratively with multidisciplinary teams to optimize client care.

Requirements

Education

• Bachelor's degree in Psychology or related field
• Master's degree is an advantage

Experience

• Minimum 3 years of relevant experience in social work or case management

Technical Skills

• Interpersonal Skills
• Crisis Intervention

Soft Skills

• Adaptability
• Teamwork

Certifications

• National Social Work License
• Trauma-Informed Care Training

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Cultural competency training: Experience in working with diverse populations and understanding cultural sensitivities.
• Knowledge of mental health resources: Expertise in identifying appropriate mental health services for clients.

Benefits

• Pension fund contributions
• Generous leave policy
• Employee wellness programs
• Supportive work environment

Company Culture

• Diversity and Inclusion: We value diverse perspectives and create an inclusive environment.
• Continuous Growth: We are committed to professional development and lifelong learning.