Shelter Advocate

Job Description

As a Shelter Advocate, you will play a vital role in supporting individuals and families experiencing homelessness and trauma. Your responsibilities will include offering emotional support, developing case plans, and advocating for clients' rights and needs.

Responsibilities

• Facilitate emotional support sessions for clients in need.
• Connect individuals with essential resources, including housing and healthcare.
• Document all case interactions with precision.
• Cultivate a strong network with local service providers.
• Create and deliver community education on homelessness issues.
• Advocate for systemic changes that benefit clients.
• Assist in grant writing and fundraising efforts.
• Participate in continuous professional development.

Requirements

Education

• Bachelor's degree in Social Work, Psychology, or a related field
• Relevant certification in social services

Experience

• 3+ years’ experience working with vulnerable populations

Technical Skills

• Trauma-Informed Care
• Resource Coordination

Soft Skills

• Active Listening
• Teamwork

Certifications

• Registered Social Worker Certification

Languages

• English: Fluent
• isiXhosa: Conversational

Advantageous

• Understanding of South African legal systems regarding housing: Familiarity with laws and regulations impacting homelessness.
• Experience working with children and families: Background in providing support to families in crisis.

Benefits

• Supportive work environment with a focus on employee wellbeing
• Regular training and team-building events
• Opportunities for career advancement
• Work-life balance initiatives

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement in our methods and practices.
• Inclusivity: We foster an inclusive environment where everyone's voice is valued.