Retail Manager

Job Description

We are seeking a driven Retail Manager to oversee daily operations at our flagship store in Port Elizabeth. The ideal candidate will have a passion for retail and experience managing teams to achieve sales targets while providing exceptional customer service.

Responsibilities

• Oversee recruitment, training, and evaluation of store staff.
• Ensure adherence to company policies and procedures.
• Conduct regular performance reviews and provide constructive feedback.
• Organize and lead team meetings to motivate and engage staff.
• Collaborate with marketing to implement store-specific promotions.

Requirements

Education

• Diploma or Degree in Retail Management or Business Administration

Experience

• Minimum of 3 years of retail management experience

Technical Skills

• Sales Analysis
• Inventory Management
• Customer Relationship Management

Soft Skills

• Leadership
• Communication
• Problem-Solving

Languages

• English: Fluent
• Afrikaans: Basic

Advantageous

• Experience with POS systems and retail software: Familiarity with various POS systems and retail management software to enhance operational efficiency.
• Strong understanding of retail finance: Ability to manage budgets and optimize financial performance.

Benefits

• Competitive salary package with performance bonuses
• Medical aid and provident fund
• Employee discounts on store products
• Opportunities for career advancement

Company Culture

• Team Spirit: We believe in fostering a collaborative environment where team spirit drives success.
• Customer Centricity: Our customers remain at the heart of everything we do, and we strive to exceed their expectations.
• Innovation: We embrace new ideas and encourage our teams to innovate and improve our processes.