Retail Manager

Johannesburg FULL TIME R25,000 - R33,333 / Month

Job Description

As the Retail Manager, you will oversee daily store operations, manage staff, and ensure optimal customer service. You will play a crucial role in driving sales and achieving company targets, while maintaining a high standard of store presentation.

Responsibilities

  • Oversee daily retail operations ensuring smooth functioning.
  • Drive sales by implementing effective merchandising strategies.
  • Recruit, train and manage store staff to deliver excellent service.
  • Assess market trends and competitor activity to adjust sales strategies.
  • Coordinate with logistics for inventory management and replenishment.
  • Implement promotional campaigns aligned with company objectives.
  • Monitor staff performance and provide ongoing coaching.
  • Create a customer-focused atmosphere through staff engagement.
  • Ensure adherence to company policies and procedures.
  • Prepare and manage store budgets, controlling expenses effectively.

Requirements

Education
  • Bachelor's degree in Marketing or related field
  • Advanced diploma in Retail or Business Management is preferred
Experience
  • 5+ years of retail experience with at least 2 years in management
Technical Skills
  • Customer Relationship Management
  • Sales Analysis
Soft Skills
  • Team Building
  • Adaptability
Certifications
  • Retail Management Certification
Languages
  • English: Fluent
  • Zulu: Basic

Advantageous

  • Skill in social media marketing: Familiarity with using social media to promote products and engage with customers.
  • Knowledge of e-commerce systems: Understanding of online retail platforms and customer service.

Benefits

  • Attractive remuneration package with bonuses
  • Comprehensive health cover
  • Rewards program for high performance
  • Training and development opportunities

Company Culture

  • Adaptability: We encourage our staff to be adaptable and embrace change within the fast-paced retail environment.
  • Inclusivity: Our company values inclusivity and diversity in the workplace, welcoming all backgrounds.
  • Innovation at Heart: Innovation drives us forward, and we encourage creative solutions to everyday challenges.
Status: Closed