Retail Manager

Job Description

We are seeking a passionate and experienced Retail Manager to lead our Durban store. You will be responsible for driving sales, managing store operations, and ensuring a high standard of customer service. The ideal candidate will have a strong background in retail management and a proven track record of success.

Responsibilities

• Optimize store layout for maximum customer engagement.
• Track financial performance and manage the store budget.
• Implement effective loss prevention strategies.
• Work closely with the HR team to recruit and train new employees.
• Communicate effectively with upper management to report on store performance.
• Foster a positive team environment that encourages collaboration.
• Stay updated with market trends and competitor strategies.

Requirements

Education

• Matric Certificate
• Degree in Retail Management or Business Administration is highly desirable

Experience

• 5+ years of experience in retail management or supervisory roles

Technical Skills

• Customer Relationship Management
• Merchandising Skills

Soft Skills

• Conflict Resolution
• Analytical Skills

Languages

• English: Fluent
• Zulu: Fluent

Advantageous

• Experience in staff training and development: Proven record of training and developing retail staff.
• Knowledge of e-commerce platforms: Understanding of e-commerce operations and marketing.

Benefits

• Attractive salary with performance bonuses
• Comprehensive health coverage
• Flexible work hours and job stability
• Access to company training programs

Company Culture

• Growth and Development: We provide continuous learning opportunities and promote from within.
• Inclusivity: We celebrate diversity and inclusivity, ensuring every team member feels valued.
• Work-Life Balance: We promote a healthy work-life balance and support employees in achieving their personal goals.