Retail Manager

Job Description

As the Retail Manager at our Durban location, you will play a crucial role in driving sales and promoting a customer-first culture. Your experience in retail management will guide your approach in strategizing promotions and managing the daily operations of the store effectively.

Responsibilities

• Create and execute operational plans to enhance store performance.
• Collaborate with marketing to design and implement local promotions.
• Ensure compliance with health and safety regulations.
• Conduct regular staff meetings to boost morale and communicate updates.
• Utilize customer feedback to improve store offerings and service.
• Oversee all staff activities and ensure high levels of productivity.
• Manage the store’s financial performance, including cash handling.
• Establish strong community relations to promote the business.

Requirements

Education

• Bachelor's degree in Retail Management or related field

Experience

• 5+ years of experience in a retail environment, with at least 2 years in a management position

Technical Skills

• Team Management
• Financial Acumen

Soft Skills

• Communication
• Problem-solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Fluent in multiple languages: Ability to communicate in English, Zulu, and Afrikaans is a plus.
• Experience in a similar retail sector: Prior experience in fashion or electronics retail management is advantageous.

Benefits

• Attractive compensation package with bonuses
• Comprehensive health insurance
• Generous employee discount schemes
• Access to training programs for career growth

Company Culture

• Inclusivity: We embrace diversity and are committed to creating an environment where everyone feels welcome and respected.
• Innovation: We encourage creativity and new ideas to stay ahead in the retail industry's fast-paced environment.
• Work-life Balance: We promote a healthy work-life balance for all our employees to maintain overall well-being.