E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to spearhead our online initiatives in Johannesburg. The ideal candidate will possess extensive knowledge of e-commerce platforms and trends. You’ll lead a team dedicated to improving our online presence, driving sales, and enhancing customer experience through effective marketing strategies.

Responsibilities

• Oversee the execution of promotional campaigns and sales initiatives.
• Utilize analytics tools to track user behavior and optimize the sales funnel.
• Ensure consistent brand messaging across all online platforms.
• Identify opportunities for partnerships and collaborations to enhance online presence.
• Implement SEO best practices to improve site visibility.
• Develop customer loyalty programs to enhance repeat business.
• Conduct competitor analysis and adapt strategies accordingly.
• Coordinate with customer service to address online client inquiries effectively.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree preferred

Experience

• 3-5 years of experience in e-commerce or digital marketing

Technical Skills

• E-commerce Platforms
• Digital Marketing Tools

Soft Skills

• Leadership
• Analytical Skills

Certifications

• Google Analytics Certification
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Experience with SEO and PPC management: Understanding of search engine optimization and pay-per-click strategies.
• Familiarity with UX/UI principles: Knowledge of user experience and interface design principles.

Benefits

• Competitive salary package
• Health, dental, and vision insurance
• Flexible working arrangements
• Professional development opportunities

Company Culture

• Teamwork: We believe in collaboration and mutual support among our team members.
• Innovation: Our culture fosters creativity and out-of-the-box thinking.
• Diversity: We embrace diversity and encourage applications from candidates of all backgrounds.