E-commerce Manager

Job Description

As an E-commerce Manager, you will play a pivotal role in shaping our online business strategy. You will take charge of driving growth through optimized digital channels and ensuring an exceptional customer experience. We're looking for someone with a strong e-commerce background and a keen understanding of market trends.

Responsibilities

• Lead the e-commerce team in executing marketing initiatives that drive traffic and conversion.
• Utilize SEO and content marketing strategies to improve online visibility.
• Maintain effective relationships with vendors and suppliers.
• Monitor and manage online marketplace performance and listings.
• Ensure compliance with e-commerce regulations and best practices.
• Develop promotional campaigns that resonate with target audiences.
• Train and mentor junior staff in e-commerce best practices.
• Implement A/B testing for website changes to optimize user experience.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is an added advantage

Experience

• 3+ years of experience in e-commerce management or digital marketing

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• Digital Marketing Analytics
• SEO Best Practices

Soft Skills

• Leadership
• Analytical Thinking
• Customer Focus

Languages

• English: Fluent
• Afrikaans: Fluent

Advantageous

• Experience with Google Analytics and AdWords: Proficient in using analytics tools to measure and improve digital marketing performance.
• Familiarity with UX design principles: Understanding of user experience design to create engaging online shopping experiences.

Benefits

• Competitive salary package with performance bonuses.
• Health and wellness benefits.
• Flexible working hours and hybrid work options.
• Ongoing professional development opportunities.

Company Culture

• Collaboration: We encourage a collaborative work environment where everyone's input is valued.
• Innovation: Our company thrives on creativity, promoting innovative solutions for our clients.
• Inclusivity: We believe in creating an inclusive workplace where diversity is celebrated.