Retail Store Manager

Durban FULL TIME R20,000 - R25,000 / Month
(R240,000 - R300,000 / Year)

Job Description

As the Retail Store Manager in Durban, you will be at the forefront of our operations, ensuring that our store runs smoothly and effectively. You will lead a talented team, manage inventory, and drive sales while providing an exceptional shopping experience to our customers.

Responsibilities

  • Direct store operations to improve customer satisfaction and sales.
  • Implement store policies and ensure compliance.
  • Lead team meetings and communicate objectives.
  • Evaluate employee performance and provide feedback.
  • Develop strategies to drive foot traffic.
  • Oversee loss prevention measures.
  • Coordinate with suppliers for merchandise orders.
  • Manage staff schedules and payroll.
  • Analyze customer feedback for service improvements.
  • Encourage teamwork and a positive work culture.

Requirements

Education
  • Bachelor's degree in Business Administration or Retail Management
  • Previous management experience is a plus
Experience
  • 5+ years of relevant experience in retail operations
Technical Skills
  • Reporting and Analysis
  • Visual Merchandising
Soft Skills
  • Communication
  • Problem Solving
Languages
  • English: Fluent
  • Afrikaans: Conversational

Advantageous

  • Experience in training and developing staff: Ability to nurture and develop talent within the team.
  • Additional language skills: Speaking additional South African languages is a plus.

Benefits

  • Comprehensive healthcare coverage.
  • Employee assistance programs.
  • Flexible working hours.
  • Recognition and rewards programs.

Company Culture

  • Diversity and Inclusion: We foster a diverse workplace where everyone feels included and respected.
  • Innovation: We embrace new ideas and encourage innovative solutions.
  • Work-Life Balance: We value a balanced lifestyle and support flexibility in the workplace.
Status: Closed