Retail Store Manager

Job Description

As the Retail Store Manager in Durban, you will be at the forefront of our operations, ensuring that our store runs smoothly and effectively. You will lead a talented team, manage inventory, and drive sales while providing an exceptional shopping experience to our customers.

Responsibilities

• Direct store operations to improve customer satisfaction and sales.
• Implement store policies and ensure compliance.
• Lead team meetings and communicate objectives.
• Evaluate employee performance and provide feedback.
• Develop strategies to drive foot traffic.
• Oversee loss prevention measures.
• Coordinate with suppliers for merchandise orders.
• Manage staff schedules and payroll.
• Analyze customer feedback for service improvements.
• Encourage teamwork and a positive work culture.

Requirements

Education

• Bachelor's degree in Business Administration or Retail Management
• Previous management experience is a plus

Experience

• 5+ years of relevant experience in retail operations

Technical Skills

• Reporting and Analysis
• Visual Merchandising

Soft Skills

• Communication
• Problem Solving

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in training and developing staff: Ability to nurture and develop talent within the team.
• Additional language skills: Speaking additional South African languages is a plus.

Benefits

• Comprehensive healthcare coverage.
• Employee assistance programs.
• Flexible working hours.
• Recognition and rewards programs.

Company Culture

• Diversity and Inclusion: We foster a diverse workplace where everyone feels included and respected.
• Innovation: We embrace new ideas and encourage innovative solutions.
• Work-Life Balance: We value a balanced lifestyle and support flexibility in the workplace.