E-commerce Manager

Job Description

We are on the lookout for an E-commerce Manager who can lead and optimise our online sales strategies in Johannesburg. Your expertise will help us drive traffic, improve conversion rates, and enhance customer satisfaction while keeping pace with the latest e-commerce trends.

Responsibilities

• Implement best practices for e-commerce content management.
• Drive user engagement through effective social media campaigns.
• Analyse competitive landscape and adjust strategies accordingly.
• Manage relationships with payment processors and shipping partners.
• Lead initiatives to enhance mobile commerce experience.
• Regularly report on KPIs and propose actionable recommendations.
• Foster a culture of innovation and adaptation within the e-commerce team.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree in E-commerce or a relevant field is preferred

Experience

• 5+ years of experience in e-commerce management or similar role

Technical Skills

• PPC Advertising
• Content Management Systems

Soft Skills

• Problem-solving
• Creativity

Certifications

• Certified E-commerce Professional
• Facebook Blueprint Certification

Languages

• English: Fluent

Advantageous

• Understanding of Social Media Analytics: Ability to analyse social media performance data to inform strategies.
• Familiarity with A/B Testing: Experience in conducting A/B tests to optimise marketing efforts.

Benefits

• Attractive compensation package with bonuses
• Medical aid and retirement savings plans
• Work-life balance initiatives
• Training and certifications paid by the company

Company Culture

• Continuous Learning: We support ongoing learning and professional growth at all levels.
• Empowerment: We empower our employees with the tools and resources they need to succeed.
• Fun and Engaging Environment: We believe in creating a fun workspace that inspires creativity and productivity.