E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to join our dynamic team in Durban. The ideal candidate will be responsible for driving online sales, managing product listings, and enhancing customer experience across our platform. You will lead strategies to maximize traffic and conversions while ensuring we stay ahead of market trends.

Responsibilities

• Direct the overall online retail strategy, focusing on profitability and growth.
• Coordinate cross-departmentally to enhance product visibility.
• Evaluate competitor strategies and market trends.
• Manage advertising budgets and promotional expenditure.
• Facilitate regular meetings to set and review targets.
• Implement customer loyalty programs to enhance retention.
• Review website analytics and make data-driven decisions.
• Foster a culture of continuous improvement within the e-commerce team.

Requirements

Education

• Bachelor's degree in relevant field
• MBA with a focus on E-commerce is preferred

Experience

• 3+ years of experience in an E-commerce role

Technical Skills

• Digital Marketing
• SEO Optimization

Soft Skills

• Leadership
• Customer Focus

Certifications

• HubSpot Inbound Marketing Certification
• E-commerce Strategy Certification

Languages

• English: Fluent

Advantageous

• Proficiency in Social Media Marketing: Experience with leveraging social media platforms for e-commerce marketing.
• Familiarity with email marketing strategies: Ability to develop and execute email campaigns to drive sales.

Benefits

• Comprehensive health and dental insurance
• Retirement savings plan with company contribution
• Work from home options available
• Paid time off and holidays

Company Culture

• Work-Life Balance: We value the balance between work and personal life, offering flexible working arrangements.
• Diversity and Inclusion: We are committed to building a diverse team and inclusive workplace where everyone feels valued.
• Community Engagement: Our company is actively involved in community service and charitable initiatives.