E-commerce Manager

Job Description

We are in search of a driven E-commerce Manager to oversee our online strategy. The successful candidate will play a crucial role in managing the E-commerce platform, driving online sales and enhancing customer experience. You will be responsible for developing marketing campaigns and analyzing market trends to improve our online presence.

Responsibilities

• Drive the overall E-commerce strategy and execution.
• Evaluate and refine user experience based on analytics and customer feedback.
• Formulate and execute targeted email marketing campaigns.
• Collaborate with external vendors and partners for online promotions.
• Manage budget allocations for E-commerce marketing initiatives.
• Train and develop team members for improved performance.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• MBA is preferable

Experience

• 5+ years of hands-on experience in E-commerce roles

Technical Skills

• Digital Marketing
• SEO and SEM

Soft Skills

• Analytical Skills
• Project Management

Certifications

• Certified Digital Marketing Professional
• HubSpot Inbound Marketing Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Proficiency in A/B testing and conversion rate optimization: Skilled in conducting tests to improve website performance and sales conversions.
• Background in retail operations: Understanding of retail processes to align E-commerce strategies with business goals.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company contributions
• Paid leave and holidays
• Employee discounts on products
• Professional growth and development programs

Company Culture

• Diversity and Inclusion: We are committed to creating a diverse workplace and embracing all perspectives.
• Work-Life Balance: We support a healthy work-life balance for all our employees.
• Community Engagement: We engage with our local community and encourage employee volunteerism.