Healthcare Administrator

Job Description

We are seeking a dedicated Healthcare Administrator to join our dynamic team in Pretoria. The ideal candidate will have a strong background in healthcare administration and be responsible for managing daily operations, ensuring quality patient care, and liaising with staff and patients alike.

Responsibilities

• Ensure a smooth workflow in all administrative processes.
• Evaluate current operational procedures and make improvements.
• Manage patient inquiries and complaints effectively.
• Work closely with healthcare providers to enhance service delivery.
• Conduct staff performance evaluations.
• Participate in strategic planning for facility operations.
• Facilitate communication between staff and management.
• Maintain updated knowledge of healthcare trends and regulations.

Requirements

Education

• Bachelor's degree in Nursing or Healthcare Administration
• Master's degree preferred

Experience

• 5+ years of experience in healthcare administration

Technical Skills

• Healthcare Operations Management
• Data Management

Soft Skills

• Leadership
• Adaptability

Certifications

• Certified Healthcare Administrative Professional (cHAP)
• Lean Six Sigma Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with Electronic Health Records (EHR): Experience with EHR systems and managing patient data.
• Leadership training: Completed leadership training programs pertinent to healthcare settings.

Benefits

• Comprehensive health insurance
• Retirement fund with employer contribution
• Generous leave policy
• Continuous education assistance

Company Culture

• Community Engagement: We actively engage with our community to provide better healthcare solutions.
• Diversity and Inclusion: We foster an inclusive workplace where diverse perspectives are valued.
• Wellness Focus: We prioritize wellness and mental health for both employees and patients.