Hospitality Manager

Job Description

We are on the lookout for a passionate Hospitality Manager to lead our team in providing memorable guest experiences at our Cape Town location. You will be responsible for overseeing daily operations, managing staff, and ensuring the highest service standards.

Responsibilities

• Direct operational strategies to align with company goals.
• Cultivate relationships with local businesses and suppliers.
• Manage guest reviews and ensure high ratings.
• Facilitate team meetings to align on objectives and share feedback.
• Implement sustainability practices to enhance operational efficiency.

Requirements

Education

• Bachelor's degree in Business Administration or Hospitality is preferred
• Other relevant training or certifications are a plus

Experience

• Minimum of 3 years in a managerial role within the hospitality industry

Technical Skills

• Operational Management
• Event Coordination

Soft Skills

• Adaptability
• Negotiation

Certifications

• Hospitality Management Certification
• First Aid Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in international hospitality environments: Exposure to diverse cultures and customer expectations.
• Bilingualism: Fluency in multiple languages is an added advantage.

Benefits

• Generous leave policies
• Pension fund contributions
• Access to wellness programs
• Incentives for excellent performance

Company Culture

• Diversity: We celebrate diversity and embrace inclusiveness in our workplace.
• Professional Development: We encourage continuous professional development through training and learning opportunities.