Retail Manager

Job Description

We are seeking an experienced Retail Manager to drive sales and enhance the customer journey in our Johannesburg store. You will be responsible for staff management, inventory control, and ensuring the store meets its performance targets.

Responsibilities

• Develop and implement action plans to enhance sales and profitability.
• Coordinate store layout and visual merchandising efforts.
• Regularly communicate with the District Manager regarding store performance.
• Ensure a welcoming shopping environment for customers.
• Facilitate effective team meetings to promote transparency and communication.
• Review staff performance and provide constructive feedback.

Requirements

Education

• Relevant Degree is highly desirable
• Postgraduate qualification in Retail Management is a bonus

Experience

• 5+ years of experience in retail management, ideally within a similar industry

Technical Skills

• Marketing Strategies
• Customer Service Excellence

Soft Skills

• Leadership
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience in e-commerce platforms: Understanding of managing online retail channels.
• Bilingual abilities: Fluency in an additional South African language is a plus.

Benefits

• Comprehensive healthcare plan
• Annual leave and family responsibility leave
• Flexible working arrangements
• Support for personal development and training

Company Culture

• Innovation: We encourage creative thinking and innovation to keep us ahead in the retail industry.
• Growth Mindset: We foster a culture of continuous growth and development for our employees.
• Work-Life Balance: We promote a healthy work-life balance for our staff.