Travel Operations Coordinator

Job Description

We are seeking a Travel Operations Coordinator to join our innovative team in Pretoria. You will oversee travel logistics, ensure compliance with regulations, and deliver outstanding customer service to our clients. If you're passionate about travel and have a knack for organisation, this role is for you!

Responsibilities

• Regularly review and optimise travel processes for efficiency.
• Facilitate communication between clients and vendors to resolve issues.
• Advise clients on travel safety and security measures.
• Assist in budget management for travel operations and monitor costs.
• Develop and maintain relationships with travel industry stakeholders.
• Enhance service delivery through innovative travel solutions.
• Participate in team meetings and contribute ideas for operational improvements.

Requirements

Education

• Bachelor's degree in Travel and Tourism or related field

Experience

• 3+ years of experience in travel coordination or related role

Technical Skills

• GDS Systems

Soft Skills

• Attention to Detail
• Sales Skills

Certifications

• IATA Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Fluency in Additional Languages: Additional qualifications in foreign languages will be a plus.
• Event Planning Skills: Experience in organizing travel for events and conferences.

Benefits

• Comprehensive medical aid
• Performance bonuses
• Flexible working hours
• Employee training and development programs

Company Culture

• Continuous Improvement: Our culture fosters ongoing professional development and personal growth.
• Client-Centric Approach: We are dedicated to meeting client needs and ensuring their satisfaction.
• Sustainability Focus: We are committed to sustainable travel options and environmentally friendly practices.