Restaurant Manager

Job Description

As Restaurant Manager, you'll play a pivotal role in our Durban location, spearheading operations and cultivating a positive dining experience. Your leadership will motivate the team and maintain our high standards in food quality and service.

Responsibilities

• Lead and motivate the restaurant team to deliver exceptional service.
• Oversee the preparation and presentation of food items.
• Conduct regular staff meetings to discuss performance and objectives.
• Manage customer relations and resolve issues effectively.
• Perform regular inspections to ensure cleanliness and organization.
• Develop and manage the restaurant budget, ensuring financial goals are met.
• Plan and execute promotional events and special menus.
• Collaborate with chefs to create innovative and seasonal menus.
• Analyze sales and trends to improve service delivery.
• Maintain strong knowledge of the menu and prepare staff accordingly.

Requirements

Education

• Bachelor's degree in Business Administration or similar field
• Experience in high-volume restaurant environments is preferred

Experience

• 5+ years of management experience in restaurants

Technical Skills

• Menu Development
• Marketing Strategy

Soft Skills

• Team Motivation
• Attention to Detail

Certifications

• Managerial Certificate from a recognized institution
• Customer Service Excellence Certification

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Event Planning Skills: Experience in organizing and executing restaurant events.
• Social Media Marketing Experience: Ability to leverage social media for restaurant promotions.

Benefits

• Comprehensive health insurance coverage
• Annual salary reviews
• Fun and vibrant team atmosphere
• Flexible scheduling options

Company Culture

• Customer Focus: Our customers are at the heart of everything we do.
• Sustainability: We value sustainable practices in our operations and supply chain.
• Respect and Integrity: We maintain a culture of respect and integrity in all our interactions.