Retail Store Manager

Job Description

We are seeking an experienced Retail Store Manager to join our dynamic team in Johannesburg. In this role, you'll be responsible for overseeing daily store operations, ensuring customer satisfaction, and driving sales growth. Your leadership will inspire our team to deliver exceptional service.

Responsibilities

• Manage the financial performance of the store, including budgets and forecasts.
• Create a positive and engaging store culture focused on teamwork.
• Ensure compliance with health and safety regulations.
• Coordinate with marketing for successful promotional campaigns.
• Gather feedback from customers to improve service quality.
• Work with suppliers to maintain product quality and availability.
• Support district management in achieving regional targets.

Requirements

Education

• Matric Certificate
• Degree in Business Administration or Retail Management preferred

Experience

• At least 3 years in retail management with proven results.

Technical Skills

• Retail Planning
• Visual Merchandising

Soft Skills

• Communication
• Problem-Solving

Languages

• English: Fluent

Advantageous

• Bilingual in English and Afrikaans: Preference for candidates fluent in both languages.
• Experience in e-commerce sales: Understanding online retail and marketing strategies.

Benefits

• Attractive salary package with bonuses
• Comprehensive medical aid and retirement plan
• Generous annual leave and sick leave
• Employee purchase discounts

Company Culture

• Innovation: We embrace new ideas that improve store operations and customer experiences.
• Diversity: We celebrate diversity within our team and aim to reflect it in our customer base.
• Community Engagement: We actively participate in community initiatives to support local causes.