Retail Store Manager

Job Description

We are on the lookout for an experienced Retail Store Manager to oversee operations at our Durban location. The ideal candidate will possess a strong background in retail management, focusing on enhancing customer experience, managing staff, and meeting sales targets. You will play a critical role in driving our store's success while ensuring a vibrant shopping environment.

Responsibilities

• Manage all aspects of store operations, ensuring profitability.
• Foster a culture of teamwork, engagement, and high performance.
• Optimize stock management practices to reduce waste and improve sales.
• Assess customer needs and adapt offerings for enhanced satisfaction.
• Develop training programs for ongoing staff development.
• Identify market trends and implement strategies to remain competitive.
• Ensure that the store meets corporate visual merchandising standards.
• Handle financial management responsibilities, including budgeting and forecasting.

Requirements

Education

• Degree in Business Administration or related field
• MBA is a plus

Experience

• 5+ years in a managerial role within retail

Technical Skills

• Customer Relationship Management
• Financial Acumen

Soft Skills

• Problem-solving
• Adaptability

Certifications

• Business Management Certification

Languages

• English: Fluent

Advantageous

• Familiarity with e-commerce platforms: Understanding of integrating online sales with in-store operations.
• Leadership in community engagement initiatives: History of managing community outreach programs.

Benefits

• Comprehensive health insurance
• Pension contribution
• Discounts at partner stores
• Professional development programs

Company Culture

• Integrity: We uphold high ethical standards in all our business practices.
• Empowerment: We empower our employees to take initiative and ownership of their responsibilities.
• Community Involvement: We actively participate in community outreach programs and initiatives.