Food and Beverage Manager

Job Description

Join our vibrant team as a Food and Beverage Manager. You will be instrumental in curating exceptional dining experiences, managing operational budgets, and leading a dynamic team in a bustling hospitality setting in Durban.

Responsibilities

• Oversee the overall food and beverage service operations to ensure a quality guest experience.
• Collaborate with chefs to design seasonal menus that attract guests.
• Implement training programs that encourage positive guest interactions and service excellence.
• Maintain budgetary controls and analysis of operational expenses.
• Ensure compliance with food safety regulations, maintaining a safe working environment.
• Cultivate partnerships with local providers to enhance menu offerings.
• Solicit and utilize customer feedback to refine service processes.
• Plan marketing events centered around the dining experience to attract new customers.
• Recruit, train, and retain a skilled and motivated team.
• Monitor and evaluate food and beverage trends to stay competitive in the market.

Requirements

Education

• Bachelor's degree in Hospitality or Culinary Management
• Additional certifications in food safety or management are desirable

Experience

• Minimum of 5 years in a supervisory role within the food and beverage industry

Technical Skills

• Customer Relationship Management
• Health and Safety Compliance

Soft Skills

• Effective Communication
• Problem-solving

Certifications

• Certified Food & Beverage Executive (CFBE)
• Wine and Spirit Education Trust (WSET)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Leadership training or management courses: Enhanced leadership skills through formal training.
• Experience with digital ordering and delivery platforms: Knowledge of current systems for improving service efficiency.

Benefits

• Comprehensive medical aid coverage
• Bonuses linked to performance metrics
• Discounts on meals and events for employees
• Opportunities for skill enhancement and career growth

Company Culture

• Respect and Integrity: We uphold the highest standards of respect and integrity within our workplace.
• Community Engagement: Active involvement in community initiatives and support for local causes is part of our identity.
• Continuous Improvement: We seek to continually improve our processes and solutions to enhance our service delivery.