Retail Manager

Cape Town FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

We are seeking a dynamic and motivated Retail Manager to oversee daily operations in our Cape Town store. The ideal candidate will have a deep understanding of retail management and a passion for providing exceptional customer service. You will be responsible for driving sales, managing a team of sales associates, and ensuring an outstanding shopping experience for our customers.

Responsibilities

  • Lead the store team to achieve and exceed sales targets.
  • Manage visual merchandising to enhance the customer shopping experience.
  • Conduct performance evaluations and provide feedback to team members.
  • Implement promotional activities to drive foot traffic.
  • Report on sales performance and customer feedback to management.
  • Ensure store cleanliness and organization.
  • Assist in budgeting and financial forecasting.
  • Address customer inquiries and resolve issues promptly.

Requirements

Education
  • Diploma in Retail Management or similar qualification
Experience
  • 5+ years of experience in a retail supervisory role
Technical Skills
  • Customer Relationship Management (CRM)
Soft Skills
  • Communication Skills
  • Time Management
Languages
  • English: Fluent

Advantageous

  • Experience with Visual Merchandising: Creative skills in product presentation to maximize sales.
  • Knowledge of Mobile Payment Solutions: Experience with modern payment solutions for enhanced customer convenience.

Benefits

  • Comprehensive medical benefits
  • Annual performance bonuses
  • Staff discounts on all merchandise
  • Opportunities for career advancement

Company Culture

  • Innovation: We foster an innovative environment that encourages fresh ideas and improvements.
  • Inclusivity: We are dedicated to building an inclusive team where everyone feels welcome.
  • Respect and Integrity: We believe in treating everyone with respect and conducting our business with integrity.
Status: Closed