Food and Beverage Manager

Job Description

We are on the hunt for an experienced Food and Beverage Manager in Durban. You will manage all aspects of our food and beverage services, from staffing to budgeting and menu creation. If you have a strong background in hospitality and a flair for customer service, we want to hear from you!

Responsibilities

• Maintain knowledge of current trends in food and beverage services.
• Develop strategies to increase sales and customer retention.
• Collaborate with the culinary team on menu development.
• Conduct regular inspections of dining areas and kitchens.
• Assist in the hiring and onboarding process for new team members.
• Lead initiatives to promote sustainability in food sourcing.
• Engage with customers to refine service offerings based on feedback.
• Manage reservations and guest inquiries to ensure satisfaction.
• Analyze market trends and adjust operations accordingly.
• Support senior management in strategic planning and development.

Requirements

Education

• Diploma in Culinary Arts or Hospitality Management
• Bachelor's degree in Hospitality Management preferred

Experience

• 5+ years in various food and beverage roles

Technical Skills

• Staff Training
• Event Planning

Soft Skills

• Time Management
• Conflict Resolution

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Proven track record in increasing sales: Experience in implementing successful marketing strategies.
• Familiarity with POS systems: Knowledge and experience using various Point of Sale systems.

Benefits

• Comprehensive medical aid
• Employee discounts at all venues
• Flexible working hours
• Participation in training programs

Company Culture

• Innovation: We promote creativity and innovation in our service approach, adapting to changing market trends.
• Guest-Centric: Customer satisfaction is our top priority, and we continuously strive to exceed guest expectations.
• Professional Growth: We provide numerous opportunities for staff to grow professionally and advance their careers.