Hospitality Manager

We are seeking a driven and passionate Hospitality Manager to oversee our operations in Cape Town. The ideal candidate will be responsible for managing staff, ensuring guest satisfaction, and maintaining high operational standards. A knack for leadership and a keen eye for detail is essential to thrive in this role.

Category: Hospitality and Tourism - Hotel Management
Full-time

• R300,000 - R450,000 / Year
• R25000 - R37500 / Month

Closing Date: 2025-06-11
Location: Cape Town

• Lead hotel operations ensuring adherence to service standards.
• Train and mentor staff for career advancement.
• Analyze guest feedback to identify areas of improvement.
• Develop promotional strategies to attract new guests.
• Resolve guest issues promptly and effectively.
• Ensure health, safety, and legal compliance at all times.
• Prepare and manage departmental budgets.
• Coordinate with departments for seamless operations.

• Bachelor's degree in Hospitality Management or related field
• A Master's degree is advantageous
• Guest Service Management Expert in managing guest relations and ensuring satisfaction.
• Team Leadership Proficient in leading and motivating teams in a hospitality setting.
• Financial Acumen Knowledgeable in budgeting and financial reporting.
• Communication Excellent verbal and written communication skills.
• Problem-solving Skilled in effectively resolving issues and conflicts.
• English (Fluent)
• Afrikaans (Conversational)

• Experience in luxury hotel management: Background in managing high-end hotels or resorts.
• Knowledge of revenue management systems: Familiarity with tools used to optimize pricing and inventory.

• Competitive salary and performance bonuses
• Health and wellness benefits
• Opportunities for career development and training
• Flexible working arrangements

• Team Spirit: We embrace teamwork and encourage collaboration across all levels.
• Respect and Inclusion: We value diversity and ensure all voices are heard in our organization.
• Continuous Improvement: We strive to enhance our services and provide ongoing training for our staff.

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