Healthcare Administrator

Job Description

As a Healthcare Administrator based in Johannesburg, you will play a pivotal role in overseeing the administrative operations of our healthcare facility. This position requires a strong focus on compliance, staff management, and improving patient experience. You will work closely with healthcare professionals to ensure the smooth running of our operations.

Responsibilities

• Supervise daily operations to maintain service excellence
• Ensure adherence to health standards and legal requirements
• Conduct performance reviews and employee evaluations
• Analyze operational performance to identify improvement areas
• Collaborate with IT to enhance digital healthcare solutions
• Maintain inventory and manage supplies effectively
• Respond to patient inquiries and feedback promptly
• Work with finance to manage departmental budgets and expenditures
• Lead staff meetings and professional development workshops

Requirements

Education

• Bachelor's degree in Business Administration or Healthcare Management
• Master's degree in Healthcare Administration preferred

Experience

• 4-6 years in a healthcare administration role

Technical Skills

• Regulatory Compliance
• Data Analysis

Soft Skills

• Problem-solving
• Teamwork

Certifications

• Healthcare Management Certified Professional (HMCP)
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Familiarity with healthcare analytics tools: Experience using tools to analyze patient data for service improvement.
• Knowledge of telehealth practices: Understanding of telehealth operations and management.

Benefits

• Full health, dental, and vision coverage
• Generous leave policy and sick leave
• Wellness programs and employee assistance
• Career growth and training programs

Company Culture

• Team Collaboration: We believe in the strength of teamwork and collaboration to achieve our goals.
• Innovation: Encouraging creativity and new ideas is at the core of our operations.
• Work-Life Balance: We promote a healthy work-life balance to ensure the wellbeing of our employees.