Restaurant Manager

Job Description

As the Restaurant Manager, you will oversee all aspects of our restaurant operations in Pretoria, ensuring a high level of service delivery and maintaining exceptional food quality. We want someone who is driven and ready to lead!

Responsibilities

• Direct restaurant operations while ensuring compliance with policies and procedures.
• Train and mentor staff to excel in their roles.
• Monitor customer satisfaction and implement improvements as needed.
• Control stock levels through effective inventory management.
• Facilitate regular staff meetings to enhance team communication.
• Develop promotional activities to attract new customers.
• Prepare and analyze financial reports to identify trends and areas for improvement.

Requirements

Education

• Degree in Business Management or Hospitality
• Further training in restaurant operations is an advantage

Experience

• 3+ years of experience in restaurant management or similar roles

Technical Skills

• Customer Service Excellence
• Team Management

Soft Skills

• Problem-solving
• Adaptability

Certifications

• ServSafe Certification
• Certified Restaurant Manager (CRM)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Multilingual: Fluency in multiple languages for better guest interaction.
• Experience in Training Staff: Ability to train and develop staff members for skill advancement.

Benefits

• Comprehensive health benefits package
• Monthly performance incentives
• Employee meal discounts
• Potential for career growth within the company

Company Culture

• Diversity: We celebrate diversity and inclusion, welcoming team members from various backgrounds.
• Innovation: Our culture promotes innovative ideas and creative solutions.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our team members.