Racker

Job Description

We are seeking a skilled and experienced Racker to join our team. As a Racker, you will be responsible for the installation, maintenance, and troubleshooting of racks and server equipment in our data center. The ideal candidate should have a strong technical background, excellent problem-solving skills, and the ability to work in a fast-paced environment.

Responsibilities

• Oversee the installation and assembly of server racks as per operational requirements.
• Conduct regular checks and maintenance procedures for optimal equipment performance.
• Collaborate with the IT team to resolve any server-related issues promptly.
• Document all maintenance actions taken on the server equipment.
• Ensure all safety protocols are adhered to when handling server equipment.
• Assist in the development of new procedures to improve equipment installation and maintenance.
• Train junior staff on best practices for rack installation and maintenance.
• Serve as a point of contact for external contractors regarding service calls and installations.
• Prepare equipment for audits and inspections.
• Engage in continuous learning about new server technologies and updates.

Requirements

Education

• High school diploma or equivalent
• Advanced IT qualification is an advantage

Experience

• 2-4 years of experience in data center operations

Technical Skills

• Server hardware knowledge
• Network protocols

Soft Skills

• Communication
• Time management

Advantageous

• Experience with network security and firewalls: Knowledge of network security principles and firewall operations.

Benefits

• Comprehensive health and wellness programs
• Retirement savings plan with company matching
• Employee discounts and perks
• Training programs and career advancement opportunities

Company Culture

• Innovation: Our team is encouraged to think creatively and bring innovative solutions to the table.
• Employee Recognition: We celebrate our employees' achievements and show appreciation for their hard work.