Collector

Job Description

We are seeking an experienced Collector to join our dynamic team. The successful candidate will be responsible for collecting overdue payments from customers, negotiating payment plans, and maintaining excellent customer relationships.

Responsibilities

• Contact customers for overdue payments and negotiate settlement arrangements.
• Keep detailed and accurate records of all customer communications.
• Assist in resolving payment disputes in a professional manner.
• Liaise with internal teams to foster customer satisfaction.
• Monitor collection progress and suggest process improvements.
• Provide regular updates to the collections manager on outstanding accounts.
• Educate clients about payment policies and collection processes.
• Participate in creating effective collection strategies.

Advantageous

• Certified Debt Recovery Specialist (CDRS) qualification: Professional certification enhancing your credentials in the debt recovery field.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company contribution
• Flexible work schedule
• Employee wellness and assistance programs

Company Culture

• Innovation: We thrive on innovation and empower our employees to bring new ideas to life.
• Respect: We foster a culture of respect and appreciation for each other’s contributions.
• Work-Life Balance: We value a balanced approach to work and encourage employees to maintain their personal well-being.