E-commerce Manager

Job Description

As the E-commerce Manager, you will oversee the daily operations of our online store and develop strategies to drive traffic and sales. You must possess a strong background in digital marketing, a keen eye for detail, and the ability to analyse data and consumer insights to maximize performance.

Responsibilities

• Create and execute e-commerce business plans to scale online performance effectively.
• Analyse customer preferences and purchasing habits to inform decision-making.
• Work closely with IT teams to optimize the website functionality and user interface.
• Develop comprehensive reports on online sales and identify growth opportunities.
• Engage with customers through surveys and feedback mechanisms to improve services.
• Lead A/B testing initiatives to evaluate project effectiveness and drive improvements.

Requirements

Education

• Bachelor's degree in Business or a related field
• Graduate degree preferred

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• Email Marketing
• CRM software

Soft Skills

• Problem-solving
• Leadership

Certifications

• Certified E-commerce Specialist
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with social media marketing: Knowledge of using social media platforms for e-commerce engagement.
• Experience with A/B testing: Ability to implement A/B tests to optimize campaigns.

Benefits

• Comprehensive health insurance
• Annual leave and remote work options
• Career growth opportunities through training programs
• Performance-based incentives

Company Culture

• Continuous Improvement: We encourage ongoing learning and improvement for both individuals and the organization.
• Diversity: We celebrate diversity and foster an inclusive environment for everyone.