Assistant Store Manager

Job Description

As an Assistant Store Manager, you will play a crucial role in overseeing daily operations and ensuring exceptional customer service. You will assist in managing staff, handling inventory, and driving sales growth while maintaining the company's standards and ethos.

Responsibilities

• Support the Store Manager in overseeing store operations.
• Ensure that all team members provide high-quality service to customers.
• Manage stock levels and collaborate on inventory planning.
• Uphold company standards for product presentation and store cleanliness.
• Drive sales initiatives and meet performance goals.
• Conduct training sessions for new hires and provide ongoing coaching.
• Ensure effective communication across all levels of the staff.
• Resolve customer issues promptly and effectively.
• Monitor sales performance and provide feedback to the team.
• Assist in executing marketing and promotional campaigns.

Requirements

Education

• Matriculation Certificate (Grade 12)
• Diploma or degree in Retail Management is advantageous

Experience

• 3+ years of experience in retail management or supervisory role

Technical Skills

• Leadership
• Customer Service
• Inventory Management
• Sales Techniques
• Visual Merchandising

Soft Skills

• Communication
• Problem-solving
• Team Player

Certifications

• Retail Management Certification
• First Aid Certification is advantageous

Languages

• English: Fluent
• Afrikaans: Intermediate

Advantageous

• Knowledge of point-of-sale systems: Experience with leading point-of-sale software and systems.
• Experience in visual merchandising: Strong background in creating eye-catching displays to boost sales.

Benefits

• Competitive salary based on experience
• Performance bonuses and incentives
• Comprehensive health and dental insurance
• Employee discounts on products

Company Culture

• Teamwork: We nurture a collaborative environment where every team member contributes to our success.
• Customer Focus: Our customers are at the heart of everything we do.
• Growth and Development: We believe in investing in our employees' growth through training and development programs.