Retail Manager

Job Description

As a Retail Manager at Leading Retail Group, you will play a key role in driving our business forward. Your responsibilities will include managing team performance, ensuring stock availability, and implementing marketing strategies to boost sales. We are looking for someone who can not only lead but also innovate.

Responsibilities

• Supervise daily operations and enhance customer experiences.
• Implement effective sales strategies for growth.
• Train and motivate staff to deliver outstanding service.
• Manage stock and inventory efficiently.
• Evaluate sales data to optimize performance.
• Engage with customers and handle feedback professionally.
• Ensure store adherence to health and safety regulations.
• Organize in-store events to drive foot traffic.
• Assist in hiring and onboarding new team members.
• Work with upper management on strategic planning.

Requirements

Education

• Matric (Grade 12) or equivalent
• Diploma in Business Management is preferred

Experience

• 5+ years in a retail management role

Technical Skills

• Customer Service Excellence
• Financial Acumen

Soft Skills

• Conflict Resolution
• Problem Solving

Languages

• English: Fluent

Advantageous

• Fluency in Xhosa: Ability to communicate in Xhosa is a plus, especially with local customers.
• Experience with E-commerce: Knowledge of e-commerce operations and online retail strategies.

Benefits

• Comprehensive health benefits
• Annual leave and sick leave provisions
• Profit-sharing opportunities
• Continued education support

Company Culture

• Diversity: We embrace diversity in our team and promote an inclusive workplace.
• Continuous Learning: We offer training and development opportunities to enhance skills and career progress.
• Community Engagement: We engage with the local community through various outreach programs.