E-commerce Manager

Job Description

We are seeking a results-driven E-commerce Manager to lead our online retail efforts in Port Elizabeth. The ideal candidate should possess strong analytical skills, be familiar with digital marketing strategies, and have experience in managing online sales platforms. As the E-commerce Manager, you will oversee daily operations, drive traffic to our website, and implement effective marketing strategies to increase conversion rates.

Responsibilities

• Formulate and execute SEO and PPC strategies for improved visibility.
• Coordinate cross-channel promotional strategies.
• Maintain a high standard of online merchandising.
• Drive customer engagement and retention strategies.
• Establish clear KPIs and evaluate the effectiveness of e-commerce strategies.
• Foster relationships with industry partners and stakeholders.

Requirements

Education

• Bachelor's degree in Business Administration or similar

Experience

• 5+ years of experience in e-commerce operations with a focus on growth

Technical Skills

• Digital Marketing Tools (Google Ads, Facebook Ads)
• CRM Software (Salesforce, HubSpot)

Soft Skills

• Creativity
• Time Management

Certifications

• HubSpot Content Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in A/B testing and optimization: Hands-on experience in conducting A/B tests and optimizing based on outcomes.
• Familiarity with UX/UI design principles: Understanding of user experience and design to enhance site usability.

Benefits

• Comprehensive health insurance
• Employee discount on products
• Opportunity for professional development
• Supportive team culture

Company Culture

• Inclusiveness: Our culture celebrates diversity and inclusivity.
• Customer-Centric: We put our customers at the heart of everything we do.
• Sustainability: We are committed to sustainable practices in our operations.