E-commerce Manager

Job Description

Are you a passionate E-commerce Manager looking to make an impact? Join our team in Cape Town, where you'll oversee online sales, enhance customer experience, and drive digital marketing strategies. Your expertise will help us achieve our ambitious goals in the thriving e-commerce landscape.

Responsibilities

• Oversee daily operations of the e-commerce platform and ensure a seamless shopping experience.
• Create promotional strategies and manage SEO to increase site traffic.
• Work alongside the IT team to implement website improvements based on customer feedback.
• Develop and manage budgets for digital marketing initiatives.
• Collaborate with customer service teams to address online customer inquiries and issues.
• Enhance social media presence and engagement across relevant platforms.
• Utilize analytics tools to track performance and adjust marketing tactics.
• Train and manage the e-commerce team to ensure effective operational workflows.

Requirements

Education

• Master's degree in Business Administration (MBA) is a plus

Experience

• 4+ years of experience in e-commerce management

Technical Skills

• E-commerce Strategy
• Social Media Marketing

Soft Skills

• Analytical Skills
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience in PPC campaigns: Hands-on experience with pay-per-click advertising for driving traffic.
• Knowledge of UX design: Basic understanding of user experience design principles.

Benefits

• Attractive salary package
• Comprehensive health benefits including dental and vision
• Opportunities for professional development
• Work-life balance through flexible scheduling

Company Culture

• Agility: We adopt agile methodologies to adapt quickly to market changes.
• Learning Culture: We promote a culture of learning and continuous development.
• Sustainability Focus: We integrate sustainable practices into our business operations.