E-commerce Manager

Job Description

The E-commerce Manager will play a crucial role in developing and implementing effective online sales strategies to boost revenue and enhance customer satisfaction. This position requires expertise in digital marketing, analytics, and an understanding of the South African online retail landscape.

Responsibilities

• Lead the E-commerce team to achieve sales targets.
• Optimize website functionality to improve customer journey and conversion rates.
• Conduct competitive analysis and market research to identify new opportunities.
• Ensure brand consistency across all channels.
• Develop promotional strategies and campaigns.
• Utilize analytics tools to track and report on performance metrics.
• Facilitate cross-functional collaboration with customer service and IT departments.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in E-commerce or digital marketing

Technical Skills

• SEO/SEM
• Google Analytics

Soft Skills

• Leadership
• Analytical Thinking

Certifications

• Google Analytics Certified
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with Shopify or WooCommerce: Demonstrated experience in managing online stores using platforms like Shopify or WooCommerce.
• Knowledge of UX/UI best practices: Understanding of user experience and design principles to enhance online shopping.

Benefits

• Competitive salary and performance bonuses
• Medical aid and retirement benefits
• Flexible working conditions
• Paid time off and sick leave

Company Culture

• Innovative Environment: We embrace innovation and adapt to market trends rapidly, placing a strong emphasis on creativity and fresh ideas.
• Team Collaboration: Our culture encourages team collaboration and the sharing of diverse ideas to drive success.
• Community Focus: We are committed to making a positive impact on our community through various outreach programs.