Catering Services Manager

Job Description

Join us as a Catering Services Manager in Durban, where you will oversee a vibrant catering operation. Your leadership will inspire team members to deliver exceptional service while managing logistics, budgets, and client relationships effectively.

Responsibilities

• Lead all aspects of catering for events, including menu planning and service coordination.
• Recruit, train, and manage the catering team to maintain service quality.
• Engage with clients pre and post events to ensure satisfaction and gather feedback.
• Monitor food inventory and manage supplies to minimize waste and loss.
• Ensure that all catering activities align with company standards and brand values.
• Address any operational issues during events proactively.
• Collaborate with event planners and vendors to ensure seamless service delivery.
• Implement effective promotional strategies to attract new clients.

Requirements

Education

• Diploma in Culinary Arts or related field
• Bachelor's degree in Hospitality is advantageous

Experience

• 5+ years of catering management experience

Technical Skills

• Staff Management
• Customer Relationship Management

Soft Skills

• Negotiation
• Adaptability

Certifications

• ServSafe Certification
• Certified Professional in Catering Management (CPCM)

Languages

• English: Fluent

Advantageous

• Social media marketing experience: Ability to promote catering services through social media channels.
• Multilingual abilities: Ability to communicate in additional languages is an asset.

Benefits

• Comprehensive health benefits
• Annual leave and sick leave benefits
• Employee discounts on catering services
• Work-life balance initiatives

Company Culture

• Innovation: We foster an environment where creativity and new ideas are embraced.
• Diversity: We promote a diverse workplace that values unique perspectives.
• Employee Recognition: We celebrate our employees’ contributions and achievements throughout the year.