Retail Manager

Job Description

As a Retail Manager at our Johannesburg location, you will play an integral role in shaping our brand’s presence. You will manage day-to-day operations, develop strategies to increase foot traffic and sales, and ensure customer satisfaction. We are looking for someone with a passion for retail and a keen eye for detail.

Responsibilities

• Ensure high standards of customer service and satisfaction.
• Monitor competitor activities and market trends.
• Report to management regarding store performance and sales metrics.
• Lead and implement new initiatives to drive foot traffic.
• Engage with the community and build brand loyalty.

Requirements

Education

• Degree in Retail Management or Business Studies

Experience

• Proven experience in a retail leadership role is required

Technical Skills

• Customer Service
• Strategic Planning

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Proficiency in Microsoft Office Suite: Strong skills in Excel and presentation tools for reporting and analysis.
• Knowledge of Supply Chain Management: Experience with logistics and supply chain coordination in retail.

Benefits

• Health and wellness programs
• Flexible working hours
• Training and professional development
• Opportunities for career progression

Company Culture

• Inclusivity: We embrace diversity and foster an environment where everyone feels valued.
• Innovation: We encourage creative solutions and new ideas to meet our customers' needs.
• Work-life Balance: We support our employees in maintaining a healthy work-life balance.