E-commerce Manager

Job Description

Join our vibrant team as an E-commerce Manager in Knysna! We're seeking a proactive professional who excels in optimizing online sales channels, enhancing user experience, and implementing marketing strategies to improve our brand's digital footprint.

Responsibilities

• Lead the strategy for improving customer acquisition and retention.
• Enhance product visibility through effective SEO practices.
• Manage relationships with vendors and logistics partners for seamless operations.
• Analyze user feedback and implement improvements based on insights.
• Create engaging content for the website and social media channels.
• Oversee inventory management and forecasting to meet demand.
• Regularly report on KPI's and present findings to senior management.
• Coordinate promotional activities and marketing campaigns.
• Foster a customer-first culture within the online team.
• Implement A/B testing to optimize product pages and online advertising.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• E-commerce Platforms
• SEO/SEM
• Digital Analytics

Soft Skills

• Analytical Skills
• Communication

Languages

• English: Fluent

Advantageous

• Experience with Google Ads and Facebook Ads: Familiarity with pay-per-click advertising and social media marketing.
• Knowledge of email marketing platforms: Experience using platforms like MailChimp or Constant Contact for campaigns.

Benefits

• Competitive salary with performance bonuses
• Health insurance coverage
• Flexible working hours
• Opportunities for professional development

Company Culture

• Innovation: We encourage creative thinking and new ideas for improving our services.
• Teamwork: We promote a collaborative environment, fostering effective communication among team members.
• Inclusion and Diversity: Our workplace is diverse, welcoming all individuals, and values unique perspectives.