Retail Manager

Job Description

As a Retail Manager in Pretoria, you will be at the forefront of enhancing customer experiences while driving sales and operations. The ideal candidate will have extensive retail management experience, a passion for retail, and a knack for leadership, enabling them to manage staff effectively and inspire a high-performance culture.

Responsibilities

• Manage recruitment and staff training programs to build a strong team.
• Analyze sales data to develop action plans for improving performance.
• Drive a culture of teamwork and collaboration among staff.
• Ensure effective stock control and loss prevention measures.
• Create an action plan for underperforming areas within the store.
• Communicate effectively with team members and upper management.
• Stay updated on industry trends to remain competitive.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Master's degree in Business Administration is an advantage

Experience

• 5+ years of experience in a retail environment with at least 2 years in a managerial position

Technical Skills

• Operational Management
• Merchandising

Soft Skills

• Interpersonal Skills
• Adaptability

Certifications

• Retail Leadership Certificate

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with supply chain management: Understanding of supply chain processes to optimize inventory control.
• Familiarity with customer relationship management software: Experience in utilizing CRM systems to enhance customer interactions.

Benefits

• Comprehensive health and wellness benefits
• Flexible working hours
• Training and development programs
• Staff appreciation events

Company Culture

• Diversity: We celebrate diversity and create an inclusive environment where everyone feels valued.
• Employee Wellbeing: We prioritize our employees' wellbeing and offer programs to support work-life balance.
• Innovation: We encourage innovative thinking and are open to new ideas that enhance our business.