E-commerce Manager

Job Description

Join our team as an E-commerce Manager in Johannesburg, where you will lead our online business initiatives. Your expertise in analytics, digital marketing, and user experience will be integral in driving our sales and customer satisfaction.

Responsibilities

• Research and analyze competitive landscape within the e-commerce space.
• Craft promotional campaigns to support product launches and seasonal sales.
• Work closely with IT to improve website functionality and speed.
• Establish and analyze marketing funnels to maximize sales potential.
• Foster a strong brand presence across all digital channels.
• Cultivate relationships with key stakeholders to drive business success.

Requirements

Education

• Master's degree in Marketing or Business Management is preferred

Experience

• Over 5 years of experience in e-commerce roles

Technical Skills

• E-commerce analytics tools
• Digital advertising tools (e.g., Google Ads, Facebook Ads)

Soft Skills

• Leadership skills
• Strategic thinking

Languages

• English: Fluent

Advantageous

• Project Management Professional (PMP) certification: Certification demonstrating project management expertise.
• Experience with online customer service platforms: Familiarity with managing customer service through online channels.

Benefits

• Comprehensive health benefits
• Flexible working hours
• Annual bonus based on performance
• Opportunities for career advancement

Company Culture

• Continuous Improvement: We are committed to continually improving both our processes and our people.
• Work-Life Balance: We prioritize work-life balance to ensure our team's wellbeing.