E-commerce Manager

Job Description

As an E-commerce Manager, you will spearhead our online sales strategy, optimizing our e-commerce platform and growing our digital footprint. You will work closely with marketing, sales, and technology teams to develop and execute plans that enhance customer experience and drive revenue growth.

Responsibilities

• Implement digital marketing strategies to enhance brand visibility.
• Analyze data to measure the effectiveness of marketing campaigns.
• Collaborate with IT to troubleshoot and optimize the e-commerce platform.
• Develop and maintain relationships with key stakeholders and partners.
• Monitor customer feedback and implement changes for better satisfaction.
• Manage the e-commerce budget and keep track of expenditures.
• Explore new technologies and tools that could improve the online shopping experience.
• Engage with social media platforms to boost customer engagement.
• Support the design of an intuitive website layout and user interface.
• Conduct training sessions for staff on e-commerce best practices.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is a plus

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM
• Google Analytics

Soft Skills

• Leadership
• Communication

Certifications

• Google Analytics Certification
• E-commerce Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience with Shopify or WooCommerce: Proficiency in using popular e-commerce platforms for online store management.
• Familiarity with email marketing tools: Experience in using tools like Mailchimp or SendGrid for email campaigns.

Benefits

• Medical aid contributions
• Performance bonuses
• Flexible working hours
• Professional development opportunities

Company Culture

• Innovation: We thrive on innovation and encourage creative ideas that drive success.
• Team Spirit: A collaborative environment where every voice is heard and valued.
• Growth Mindset: We value continuous learning and provide resources for personal and professional development.