Sales Associate

Job Description

We're seeking a Sales Associate in Durban who is passionate about retail. Your role will involve assisting customers, managing transactions, and making sure every shopper leaves happy.

Responsibilities

• Contribute to the achievement of overall store targets by upselling products.
• Ensure that cash handling procedures are followed accurately.
• Participate in training sessions to improve product knowledge.
• Maintain a positive and enthusiastic attitude at all times.

Requirements

Education

• National Senior Certificate (Matric)

Experience

• 2+ years of retail or sales experience is preferred

Technical Skills

• POS Systems
• Product Knowledge

Soft Skills

• Problem-Solving
• Adaptability

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with customer loyalty programs: Familiarity with implementing and explaining loyalty benefits to customers.
• Sales training certifications: Formal training in sales techniques and strategies.

Benefits

• Attractive remuneration package with incentives
• Staff discounts across all products
• Health and wellness programs for employees
• Growth and development opportunities within the company

Company Culture

• Innovation-Focused: Encouraging new ideas and creativity to drive positive change within our retail environment.
• Inclusive Environment: We respect and celebrate diverse backgrounds, making everyone feel welcome and valued.