Sales Associate

Job Description

As a Sales Associate in our Durban store, you'll play a crucial role in enhancing the customer experience. You'll assist customers, provide product knowledge, and ensure the store maintains a welcoming atmosphere. If you're passionate about sales and have a knack for customer service, we want you on our team!

Responsibilities

• Deliver exceptional customer service during all interactions.
• Support the merchandising team in creating attractive displays.
• Engage in upselling and cross-selling techniques.
• Participate in promotional events and initiatives.
• Maintain accurate record of transactions and inventory.
• Assist in training new sales associates.

Requirements

Education

• Matric Certificate
• Degree or diploma in retail management is a plus

Experience

• 2+ years of experience in a retail environment

Technical Skills

• Customer Relationship Management (CRM)
• Inventory Management

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent
• Afrikaans: Fluent

Advantageous

• Exposure to customer loyalty programs: Experience in implementing or managing loyalty programs for customer retention.
• Familiarity with digital sales platforms: Knowledge of online sales processes and platforms.

Benefits

• Health, dental, and vision insurance
• Performance bonuses
• Opportunities for career advancement
• Staff training and development programs

Company Culture

• Innovation: We embrace new ideas and encourage our team to think creatively to solve challenges.
• Respect and Inclusion: We promote a culture of respect and inclusivity, welcoming diverse perspectives.
• Work-Life Balance: We understand the importance of balancing work commitments with personal life.