Help Desk Technician
Durban
Competitive Salary
Job Description
As a Help Desk Technician, you will play a crucial role in assisting our clients with their technical needs. Based in Durban, this position requires a proactive approach to troubleshooting and user support, with a focus on creating a friendly and efficient customer experience. If you are tech-savvy and enjoy helping others, apply now!
Responsibilities
- Engage with customers via phone, email, or in-person for technical support.
- Implement software updates to ensure systems are secure and up-to-date.
- Participate in team meetings to discuss ongoing projects and improvements.
- Prepare reports on user issues and trends to identify areas of improvement.
Status: Closed
