Retail Manager

Job Description

Join our Durban team as a Retail Manager where you will play a key role in strategy and operations. Your ability to motivate and empower your team will directly impact our performance and customer experience.

Responsibilities

• Foster a positive and motivating working environment to boost team morale.
• Conduct regular performance reviews with team members.
• Assist in budgeting and financial reporting processes.
• Establish and maintain relationships with suppliers and vendors.
• Identify opportunities for improving store processes and customer experience.
• Participate in community engagement initiatives to enhance brand visibility.

Requirements

Education

• Bachelor's degree in Management or Business Administration
• Previous relevant certifications are a plus

Experience

• Minimum of 4 years in retail management, preferably in a fast-paced environment

Technical Skills

• Operational Management
• Data Analysis

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Certified Retail Executive (CRE)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Proficiency in retail management software: Familiarity with tools like Shopify or Vend will be advantageous.
• Experience in customer relationship management: Skills in maintaining customer loyalty programs and engagement are beneficial.

Benefits

• Comprehensive medical aid packages
• Retirement funding options
• Flexible working hours
• Regular team-building events

Company Culture

• Continuous Improvement: We believe in continuous learning and provide opportunities for professional growth.
• Innovation: We encourage creative ideas to improve our services and operations.
• Community Engagement: We actively participate in community initiatives aimed at making a positive impact.