IT Systems Technician

Job Description

We are seeking a skilled IT Systems Technician to provide exceptional technical support and system administration. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring the optimal performance of IT systems, and maintaining network security.

Responsibilities

• Manage IT ticketing system and prioritize user requests.
• Install, configure, and maintain servers and network equipment.
• Conduct regular system audits to ensure compliance.
• Assist in developing IT policies and procedures.
• Work on IT projects and cross-department initiatives.
• Research and recommend hardware and software solutions.
• Assist in developing training materials for users.
• Participate in after-hours support as needed.
• Provide input for budgeting and resource allocation.
• Stay current with industry trends and technologies.

Requirements

Education

• Bachelor's degree in Computer Science or related field
• Professional certifications in IT support are a plus

Experience

• 5 years of experience in IT systems support

Technical Skills

• Linux systems administration
• Backup solutions

Soft Skills

• Teamwork
• Adaptability

Certifications

• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certification

Languages

• English: Fluent

Advantageous

• Experience with scripting languages (PowerShell, Bash): Ability to automate tasks using scripting.
• Knowledge of cybersecurity principles: Understanding of best practices for protecting systems and data.

Benefits

• Comprehensive medical aid and benefits
• Flexible work hours
• Access to training programs and certifications
• Supportive and collaborative work environment

Company Culture

• Innovation: We value innovation and creativity in our approach to technology.
• Work-Life Balance: We prioritize a healthy work-life balance for our employees.
• Recognition: We recognize and reward hard work and dedication.