As a Stocker and Order Filler, you will play a crucial role in managing and processing orders for automotive parts. You will be responsible for ensuring accurate delivery, maintaining inventory levels, and providing exceptional customer service.
Responsibilities
Process daily orders received via phone, email, or fax.
Retrieve and review part specifications from company databases.
Ensure accuracy of order details, including pricing and shipping information.
Communicate with customers regarding order status and any issues.
Coordinate with Warehouse Staff to ensure timely shipment of orders.
Maintain accurate records of all orders and customer interactions.
Assist with inventory control and stock management.
Requirements
Education
High School Diploma or equivalent
Experience
Experience with customer service and automotive parts preferred
Technical Skills
Order Management Software
Point of Sale Systems
Soft Skills
Attention to Detail
Time Management Skills
Advantageous
Experience with customer service: Previous experience in a customer-facing role, enhancing customer satisfaction.
Benefits
Comprehensive benefits package including health insurance
Flexible working hours
Employee discounts on parts and services
Training and development opportunities
Company Culture
Continuous Improvement: We are dedicated to ongoing learning and evolving our skills.
Diversity and Inclusion: We embrace diversity and aim for an inclusive environment for all employees.