Retail Store Manager

Job Description

Join our vibrant team as a Retail Store Manager in Durban! You’ll be responsible for driving sales, optimizing store operations, and developing staff to provide top-notch service to our customers. Experience in retail management is essential.

Responsibilities

• Lead the retail team to achieve sales targets and KPI goals.
• Manage inventory, including stock takes and ordering.
• Enhance customer experience through effective leadership.
• Conduct team training and development programs.
• Implement in-store promotions and displays.
• Maintain store presentation standards.
• Work collaboratively with upper management to strategize store growth.

Requirements

Education

• Bachelor’s degree in Retail Management or related field

Experience

• 5+ years of retail experience with at least 2 years in management

Technical Skills

• Customer Service Excellence
• Financial Management

Soft Skills

• Problem Solving
• Team Motivation

Languages

• English: Fluent

Advantageous

• Knowledge of e-commerce strategies: Experience with integrating online and offline sales strategies.
• Leadership training: Formal training or certification in leadership would be beneficial.

Benefits

• Comprehensive medical aid and pension plan
• Annual leave and public holiday entitlements
• Flexible working hours
• Participation in team-building activities

Company Culture

• Inclusivity: We embrace diversity and strive to create an inclusive workplace for all.
• Continuous Improvement: We are committed to continuous improvement in all aspects of our business.
• Work-Life Balance: We value work-life balance and provide flexibility to our employees.