E-commerce Manager

Job Description

As an E-commerce Manager, you'll lead our online sales strategy and oversee a team focused on maximizing revenue and enhancing customer experience. You will implement innovative e-commerce practices, analyse market trends, and drive initiatives that optimize our digital shopping experience.

Responsibilities

• Develop and execute comprehensive e-commerce plans focused on growth and sustainability.
• Lead and mentor the e-commerce team to achieve operational excellence.
• Analyze sales data and market trends to inform decision-making.
• Coordinate logistics and supply chain processes to support e-commerce initiatives.
• Engage with customers via social media and online platforms to build brand loyalty.
• Ensure compliance with legal and regulatory requirements in e-commerce.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in Business Administration preferred

Experience

• 7+ years in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM Optimization
• Digital Marketing Strategies

Soft Skills

• Analytical Skills
• Team Collaboration

Certifications

• Certified E-commerce Professional
• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Knowledge of social media marketing: Experience managing social media campaigns to drive traffic and sales.
• Ability to analyze customer feedback: Skills in evaluating customer feedback for service improvement.

Benefits

• Comprehensive healthcare package
• Retirement savings plan with company contributions
• Flexible working hours and environment
• Employee training and upskilling programs

Company Culture

• Collaborative Spirit: Teamwork and collaboration are at the heart of our operations, enabling us to achieve great results together.
• Focus on Excellence: We aim for excellence in everything we do, continuously improving our processes and offerings.
• Continuous Learning: We provide opportunities for our team to grow through training, mentorship, and workshops.