Store Associate

Job Description

We are looking for a dedicated Store Associate to enhance our customer service operations. Your duties will include greeting customers, helping them find products, and ensuring the store is visually appealing. If you're a team player with a friendly attitude and a knack for sales, we want to hear from you!

Responsibilities

• Engage with customers to enhance their shopping experience.
• Keep the store environment clean and welcoming.
• Assist with stock taking and managing inventory.
• Process returns and exchanges with confidence.
• Work on maintaining high standards of product presentation.
• Collaborate with colleagues to achieve daily goals.
• Support training and onboarding of new staff members.
• Actively participate in team meetings and feedback sessions.

Requirements

Education

• Matric certificate or equivalent
• Diploma in Retail Management preferred

Experience

• 2+ years of experience in retail sales or customer service

Technical Skills

• Sales Techniques
• Visual Merchandising

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Knowledge of retail sales techniques: Familiar with upselling and cross-selling methods.
• Background in loss prevention: Understanding of strategies to minimize stock loss.

Benefits

• Comprehensive health benefits
• Annual leave and sick leave
• Staff purchase discounts
• Training and development programs

Company Culture

• Innovation: We encourage creative thinking and welcome new ideas from all team members.
• Continuous Improvement: Our focus on continuous improvement means we are always looking for ways to enhance our services.
• Empowerment: We empower our employees to take initiative and make decisions that will benefit our customers.